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160 Hours -
30 Seats -
Online -
Technical
Schedules of Program
- Overview
- Accredited By
Overview
Program Overview
The role of the modern secretary and office administrator has evolved significantly. Today’s secretariat professionals are not only responsible for routine administrative tasks, but also play a critical role in supporting executives, organising office operations, managing information, and maintaining professional standards across the organisation.
The Modern Secretariat and Office Management programme is designed to prepare participants for professional practice in secretarial and administrative roles across government, semi-government, and private sector organisations. The programme provides structured, practical training in the core knowledge, skills, and competencies required to perform the duties of a modern secretary with confidence and efficiency.
Participants develop practical capability in written communication, correspondence management, office organisation, meeting coordination, time management, visitor handling, records management, and the effective use of modern office technologies. The programme reflects real workplace requirements and prepares participants to meet professional expectations in contemporary office environments.
Topics Covered
Secretariat and Administrative Fundamentals
- The role and responsibilities of the modern secretary
- Professional ethics and workplace conduct
- Administrative support functions in government and organisations
Written and Administrative Communication
- Writing professional letters, reports, and memoranda
- Document preparation and formatting
- Managing official correspondence and communications
Office Organisation and Operations
- Organising office workflows and daily administrative tasks
- Managing incoming and outgoing mail
- Coordinating internal and external communications
Meetings, Scheduling, and Executive Support
- Organising and preparing meetings
- Scheduling appointments and managing calendars
- Coordinating executive travel and official visits
Time Management and Workplace Organisation
- Principles of time management
- Prioritisation and task organisation
- Managing workload efficiently
Records and File Management
- Organising physical and electronic records
- Filing systems and document control
- Maintaining accurate and accessible office records
Office Technology and Digital Skills
- Using computers in administrative work
- Word processing, spreadsheets, and presentations
- Email, internet, and electronic correspondence
- Office equipment and modern administrative tools
Professional Interaction and Office Etiquette
- Handling visitors and reception duties
- Telephone communication and call handling
- Professional image and organisational representation
Outcomes for Participants
By the end of the programme, participants will be able to:
- Perform secretarial and administrative tasks in a professional office environment
- Produce clear, accurate, and professional written documents
- Organise office operations efficiently and systematically
- Support executives and managers with confidence
- Manage meetings, schedules, and administrative coordination effectively
- Use modern office technologies competently
- Apply time management and organisational skills in daily work
- Represent their organisation professionally in administrative roles
Who This Course Is For
- Individuals seeking to work in secretarial or administrative roles
- New employees in secretarial or administrative departments
- Administrative assistants and junior secretaries
- Reception, public relations, and front-office staff
- Graduates from administrative and related disciplines
- Professionals seeking to transition into secretarial roles
- Employees wishing to enhance their administrative and office management skills
No prior professional secretarial training is required.
Course Format
- Total duration: 160 hours | 40 Training Days
- Online instructor-led training
- Practical and interactive sessions
- Real-world scenarios and guided discussions
Application Method
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Step 1
Create your Maximus Academy account.
This gives you access to course information, registration tools, and HRDF-funded enrollment options.
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Step 2
Register for the training program.
Choose your cohort, complete your details, and secure your place in the next course
Accredited By
This programme is recognised and accredited by:
- TVTC (Saudi Arabia)
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Supports Career Progression
- Job seekers looking to strengthen employability
- Professionals seeking to advance or pivot their careers
- Businesses supporting staff learning and development
